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Shipping, Returns, Exchange & Refund Policy

When damaged
If your package has arrived damaged and you would like to initiate a return, simply email Hello@erabellahair.com with your order number and email used for your order along with photos of the damaged product.

We'll either refund your money or send you another package. whichever you prefer.

Shipping
Free shipping NZ wide!!

Express- Next day delivery $8.00 (Covid might influence the next day delivery)